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Password *

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Lost your password?

PROBLEMS LOGGING IN?

If you're having problems logging in, it could be because you haven't placed an order with us since we updated our website. To find out, do the following:

Enter your email address and password into the fields above.

1. If you receive the error, "Unknown username.  Check again or verify your email address," it means that:
   • you have not placed an order with us since we updated our website OR
   • you are not using the same email address you used previously and an account does not exist under this username
   • To fix this issue:
     • Place an order on our website, at which time it will prompt you to create a new account OR
     • Double-check your email address and use the email address you used when you originally created your account
2. If you receive the error, "Error:  The password you entered for the username is incorrect.  Lost your password?" it means that:
   • you HAVE previously placed an order on our current website and you DO have an account, but you do not have the correct password
   • To fix this issue:
     • Click the "Lost your password?" link above, enter your email address and click the Reset password button.  You will receive an email with a link that will allow you to reset your password.
     • If you do not receive the email to reset your password, please check your spam folder.
     • If the reset password email is not in your spam folder, please contact us.