This policy is effective only at the original point of purchase. If you are not satisfied with your system please call 800.438.8592 and speak with a Customer Care Representative. TIMM Medical provides access to a live device specialist to ensure every man has the opportunity for success with vacuum therapy treatment.
If the system fails to produce the desired results within 30, 60 or 90 days , you may qualify for a refund. To qualify for a refund, you must complete the following steps:
The Return Policy is available only to the systems original owner. The Return Policy does not apply to accessories. Not all systems include a return policy. If you have questions about what policy is included with your system, please call Customer Care at 800.438.8592.
Note: The above Return Policy is subject to change without notice.