Frequently Asked Questions

You have questions, we have answers.

How it Works

Are TIMM Medical VEDs guaranteed?

For 30+ years many Urologists have been recommending Vacuum Therapy as a first line option to treat and manage ED for men worldwide.  Most Pos-T-Vac and Osbon ErecAid systems come with a warranty and/or return policy. Please go to ______________.

How does the TIMM Medical (VED) Work?

Vacuum erection devices pull the blood from the abdomen in order to create an erection.  For the maintenance of the erection, a man will need a tension ring placed on the base of the penis. A man must wait 1 hour in between each session.  Our tension rings will hold an erection for up to 30 minutes, even after ejaculation.

Do VEDs really work?

YES! They are 90% effective in creating an erection.  


Please call 1.800.438.8592 to speak with one of our customer care representative.


Health Related

Q: Will Timm Medical work for me if a PDE5 failed?

YES! There are several medical studies that prove that a vacuum therapy system may work very well when other treatments have failed.

Q: Will it make my penis larger?

It can, this is not something that we promise, but we know from feedback from our clients, that it often does. How much? It depends on the individual and the frequency of use.

Q: How do I know if I have Erectile Dysfunction (ED)?

If you are unable to obtain or maintain an erection suitable for intercourse, you may have some level of Erectile Dysfunction (ED).

Q: Why consider Timm Medical as a daily exercise?

It has recently been recognized that a prolonged erection problem will lead to shrinkage of the penile tissues and reduction in penile circulation (non-use atrophy). Daily use of a vacuum therapy system may duplicate the benefits of nocturnal erections, reverse penile shrinkage, recondition the penile vascular system and promote the return of good penile health.

There have been several clinical studies done by leading urologists that encourage this therapeutic and rehabilitative benefit of daily vacuum therapy exercise. Learn more about how Penile Rehabilitation can help. Timm Medical may also be used to enhance other treatment options and may significantly improve your penile health.

Q: Will this system work if I am taking a PDE5?

YES, some doctors recommend using a vacuum therapy system in conjunction with a PDE5.

Q: Will this system work if I have heart problems or if I am on blood thinning medication?

YES, using this system does not affect heart rate.


Medical Concerns

Q: Does my age have anything to do with my Erectile Dysfunction (ED)?

Age alone does not cause ED.  Normal erectile function can be affected by problems with any of the following systems: blood flow – nerve supply – hormones.  Causes are usually medical but can also by psychological. Organic causes are usually the result of an underlying medical condition affecting the blood vessels or nerves supplying the penis.  Numerous medications can also cause ED.

Q: What causes Erectile Dysfunction (ED/Impotence)?

There are many physical causes of ED.  Based on a publication from Dr. Stephen W. Leslie, MD, his findings in Impotence break down the top causes of ED in our country:

  • Vascular Disease 40%
    • Arteriosclerosis (hardening of the arteries)
    • High blood pressure (arterial blockages)
    • Venous Leakage (excessive drainage of blood from the penis)
  • Diabetes Mellitus 30%
  • Impotence following radical surgery 13%
  • Spinal cord injury and other traumas 08%
  • Other Endocrine (Pituitary, thyroid, parathyroid and adrenal gland) problems. 06%
  • Multiple sclerosis. 03%

Common Problems

Q: Penis feels cold (to you or your partner)

Likely Cause: This is a normal response to the reduced blood flow caused by the tension ring(s).
Remedy: Wrap your penis in a warm washcloth for several minutes.

Q: Redness, irritation or bruising

Likely Cause: Pumping too fast; over pumping
Remedy: Pump slower, longer pause in between pumps
Consult your doctor if this problem continues past the first few practice sessions

Q: Discomfort or pain during ejaculation

Likely Cause: Long periods without sex; infection or swelling of the prostate gland
Remedy: Continue to use System
Problem usually stops as you continue to use the system; if pain or discomfort continues, see your doctor

Q: Discomfort or pain from Tension Ring

Likely Cause: The tension ring is too small.
Remedy: Use a larger tension ring. Please refer to your system User Guide Tension Ring sizing section or call Customer Care 800.438.8592 for assistance.

Q: Discomfort or pain during pumping

Likely Cause: Pumping too fast
Remedy: Pump Slower, longer pause in between pumps

Q: Pulling of the skin of the scrotum

Likely Cause:  Lubricant on scrotum; improper pumping technique; inexperience with system.
Remedy: Remove lubricant from scrotum; refer to your system User Guide Tension Ring sizing section or call Customer Care 800.438.8592 for assistance; continue with practice sessions; try changing the position of the cylinder, by angling it downward while pumping.  Issue may disappear as you become more acclimated with the system. If not, there are accessories available to avoid scrotal tissue pull. The Scrotal Shield and the EZ Tension Rings as viable options.

Q: Delayed loss of erection (after 5-10 minutes)

Likely Cause: Rings not providing enough tension.
Remedy: Due to date or ring purchase, the tension may have lost its elasticity and need to be replaced. If the ring is not old, then you need to consider a smaller tension ring.  Please refer to your system User Guide Tension Ring sizing section or call Customer Care 800.438.8592 for assistance.

Q: Rapid loss of erection (in less than 5 minutes)

Likely Cause: Vacuum lost because of air leak; poor seal; not enough lubricant; tension ring is too large.
Remedy: Be certain the vacuum seal is sufficient and seal isn’t impacted during the ring transfer process; may need to trim pubic hair; increase the amount of lubricant; decrease size of tension ring. Please refer to your system User Guide Tension Ring sizing section or call Customer Care 800.438.8592 for assistance.

Technical Questions

Q: Does it hurt?

NO! There should be no pain with use of the system.

Q: Does Timm Medical have patient support?

Timm Medical is committed to service excellence and has initiated the Total Patient Support Program to assure your success and satisfaction!

  • Phone training and counseling by certified customer care representatives.
  • Patient training DVD/Video
  • Step by step user guide
  • Patients can call a certified customer care representative at (800) 438.8592 for additional product support and assistance.

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